Answers for saree, kurti, cord set and kurta set shopping.
Find clear answers about IMPACTGRIT women fashion products, sizing, order placement, delivery, tracking, returns, refunds, payments and customer support.
Keep your order details ready.
For quicker support, keep your order number, registered mobile number, email ID, payment proof and product photos ready before submitting a support request.
01 What does IMPACTGRIT sell?
IMPACTGRIT is a women fashion store offering sarees, kurtis, kurta sets, cord sets and ethnic fashion styles for festive occasions, family events and everyday wear.
02 Is IMPACTGRIT a women fashion website?
Yes. IMPACTGRIT is focused on women fashion collections including ethnic wear, festive wear and modern coordinated outfits.
03 How can I place an order?
Visit the shop page, choose your product, check size or product details, add it to cart, enter your delivery details and complete checkout securely.
04 Can I shop sarees from IMPACTGRIT?
Yes. You can browse sarees from the saree category or shop page. Product availability may change depending on stock and new arrivals.
05 Do you offer kurti, kurta set and cord set products?
Yes. IMPACTGRIT can include kurtis, kurta sets and cord sets as part of its women fashion collection. Please check the shop page for currently available products.
06 How do I choose the correct size?
Check the product description, size chart, fabric information and fit notes before placing an order. For best results, compare the size chart with your actual body measurements.
07 Will the product colour be exactly the same as shown?
Slight colour variation may happen because of photography lighting, screen brightness, display settings and fabric reflection. Please check all available product images before ordering.
08 How can I track my order?
You can track your order from the Order Tracking page at /order-tracking/. Enter the required order details to check the latest tracking status.
09 Tracking is not showing. What should I do?
Tracking may take time to update after dispatch. If it is not visible after some time, contact support with your order number, registered phone number and email ID.
10 How long does delivery take?
Delivery time depends on your location, courier serviceability, dispatch time, public holidays, weather conditions and courier partner updates.
11 Can I change my delivery address after ordering?
Address changes may be possible only before dispatch. Contact support quickly with your order details if the delivery address is incorrect.
12 Is online payment safe?
Payments should be completed only through the official IMPACTGRIT checkout page. Never share OTP, UPI PIN, card PIN, banking password or sensitive payment details with anyone.
13 Payment was deducted but order was not confirmed. What should I do?
Wait for a short time and check your email or account order section. If the order is still missing, contact support with payment screenshot, transaction ID, registered email and mobile number.
14 Can I cancel my order?
Cancellation is generally possible before dispatch. Once the order is shipped, cancellation may not be available and return policy conditions may apply.
15 Can I return a fashion product?
Return eligibility depends on the return policy. Products should generally be unused, unwashed, undamaged, unaltered and returned with original tags, labels and packaging.
16 Which products may not be eligible for return?
Used, washed, damaged, altered, customized, missing-tag, missing-packaging, hygiene-sensitive or clearly marked non-returnable products may not be eligible for return.
17 What should I do if I receive a damaged item?
Contact support with your order number, clear product photos, packaging photos and issue details. The request will be reviewed as per the applicable policy.
18 What should I do if I receive the wrong product?
Share your order number, received product photos, packaging photos and complete issue details through the Contact Support page.
19 How long does refund processing take?
Refund timelines depend on request approval, inspection, payment method, bank processing and payment gateway timelines. Approved refunds are processed as per the refund policy.
20 How can I contact IMPACTGRIT support?
You can use /contact-support/ for product questions, order issues, payment issues, delivery delay, return request or refund assistance.
IMPACTGRIT CONSULTING PRIVATE LIMITED
Official company and grievance support information for customer communication, support assistance and complaint handling.
Our support desk can help with your fashion order.
For order tracking, delivery delay, payment issue, wrong item, damaged product, return request or refund help, use the Contact Support page.