Follow your saree, kurti and ethnic wear order easily.
Track your IMPACTGRIT order status, dispatch update and delivery progress in one place. Tracking details may appear after your women fashion order is confirmed, packed and handed over to the courier partner.
Track Order
Enter your order ID and billing email to check the latest update.
Your fashion order moves through simple delivery steps.
Every order can pass through these common stages before reaching your doorstep. Status updates depend on confirmation, packing, dispatch and courier partner movement.
Order Placed
Your saree, kurti, kurta set or cord set order has been received after checkout.
Payment Checked
Payment and order details are verified before processing the fashion order.
Quality & Packing
Your product is checked, packed and prepared for safe dispatch.
Dispatched
Your package is handed over to the courier partner for delivery.
Delivered
Your fashion order reaches your delivery address successfully.
Keep these details ready for faster order help.
If tracking is not showing, payment was deducted but order is missing, delivery is delayed, or you received a wrong or damaged fashion product, share complete details with our support team.
Keep your order number ready for quick tracking support.
Use the same email ID entered during checkout.
Share the registered mobile number used for the order.
For payment issues, keep transaction ID or screenshot ready.
For wrong or damaged item issues, share clear product and packaging photos.
Explain the issue clearly so the support team can review faster.
Quick answers for order tracking issues.
These answers help customers understand tracking delay, payment confirmation, dispatch updates and support process.
Why is my tracking not showing?
Tracking may take time to update after dispatch. Please wait for courier update. If tracking is still not visible, contact support with your order ID and billing email.
Payment is deducted but order is not confirmed. What should I do?
Check your email and account order section first. If the order is still missing, contact support with transaction ID, payment screenshot, mobile number and email ID.
Can I change delivery address after order?
Address changes may be possible only before dispatch. Contact support quickly with your order ID if you entered an incorrect address.
What should I do if delivery is delayed?
Delivery delays can happen because of location, courier serviceability, weather, holidays or courier movement. Use tracking first, then contact support if needed.
IMPACTGRIT CONSULTING PRIVATE LIMITED
Official company and grievance support information for customer communication, support assistance and complaint handling.
Tracking not showing or delivery delayed?
Use the Contact Support page for order status, payment issue, delivery delay, wrong item, damaged product, return request or refund assistance.